Our Policies

For our Nightly Rates:

• A deposit of three (3) nights room charge will secure your reservation. Pavilions and Pools must receive your deposit within fourteen (14) days of the date the reservation is booked.

• Cancellation notice must be received twenty-one (21) days prior to arrival for a full refund. A minimum notice of forty-eight (48) hours is required for departure earlier than the date reserved.

• Any person(s) causing damage to property, furniture, fixtures, or any other items will be billed the cost of repair/replacement, plus a 50% labor fee.

For our Romance Packages:

• Full payment must be received twenty-one (21) days prior to arrival.

• Cancellation notice must be received twenty-one (21) days prior to arrival for a full refund.

• VI government tax is included.

• Incidental charges not specifically included in the honeymoon package descriptions are: Customs fees and lunch for the day excursion to the British Virgin Islands and gratuities.

• Please bring your Passport or Birth Certificate and Picture ID if you plan to visit the British Virgin Islands.

• Rates, packages and taxes are subject to change without notice.

For Everything Else:

• Illicit/illegal activities (such as illegal drug use) on property is prohibited.

• Please be respectful of your neighboring villas regarding noise and music levels, especially on your deck and pool areas.

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PAVILIONS AND POOLS - St. Thomas
6400 Estate Smith Bay • St. Thomas, U.S. Virgin Islands 00802
(800) 524-2001 • (340) 775-6110 • E-Mail: info@pavilionsandpools.com

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